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Author: Kristin Hyde

Customer Spotlight: Dave’s World

Over the past 3+ years, Homans and CE have been developing the best digital tools to make our customers’ lives easier. Although it is often a challenge for HVAC businesses to embrace new technology, the ones who have taken that step have found that online ordering can help them to better manage the process. One of those customers that has embraced eCommerce to help expand and grow their business is Dave’s World.

Dave’s World started out as a humble appliance store in Dover Foxcroft, Maine. After adding Ductless Heat Pumps to their product line, word quickly spread and the business grew to a whole new level. Dave’s World’s tagline is “Awesome!”, because that simple idea represents the commitment they make to their customers and the quality of their work. Being able to place HVAC equipment orders with Homans at the pace they need makes that Awesome customer experience possible. Dave’s World orders Mitsubishi Ductless systems through multiple branches, multiple times each day. The Homans eCommerce platform provides both the flexibility and in-depth product knowledge to keep Dave’s World churning. The staff at Dave’s World who do the ordering are as versed in our HVAC website and all its capabilities as anyone.

It’s simplified the ordering process and made it much more efficient” –Matt Scott, Co-Owner, Dave’s World

Matt Scott, one of the owners at Dave’s World said “It’s simplified the ordering process and made it much more efficient. The other thing we love about it is it’s all trackable. We can see our orders and PO numbers right on the site so we can always match things up. It’s just a better, more modern way to do business”.

With a company that continues to grow as quickly as Dave’s World does, the Homans eCommerce platform helps them to make “Awesome!” possible.

Customer Spotlight: Prudhom Heating & Air Conditioning

Prudhom Heat and Air Conditioning of Oklahoma City, OK opened their doors for service in 2003, starting from their home garage with one truck and growing to today’s 5000 sq. ft. building with a fleet of trucks.  Prudhom Heat and Air is a family owned and operated business, owned by Ernie, Dustin, and Chris Prudhom.  As a Carrier Factory Authorized Dealer, they strive for excellence in every aspect of their business.
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Ductless Hvac Training

Ductless and VRF – National Training Center – Carrollton, TX

The National Training Center offers the full training experience with classroom sessions and live operating equipment with hands-on activities.

If you are interested in multi-day training, please register for each section you would like to attend. The Class Descriptions are shown at the bottom of each calendar. Links are provided for each section of training (click on the date) on the calendar for additional details and registration information.

2018 VRF & Ductless – National Training Schedule > VISIT NOW

Improve Hvac Air Quality

Health, Hygiene, & HVAC: Nu-Calgon Products to Improve Air Quality

For the sake of your customers’ health, hygiene, and the environment, HVAC equipment requires constant care. The more comprehensively you clean HVAC equipment, the easier it is to prevent the buildup of grease, particulates, and microorganisms, keeping the system in full working order. With the help of CE, your go-to HVAC supplies distributor, Nu-Calgon offers a variety of HVAC supplies online to clean and strengthen your customers’ HVAC system, providing you with: Read more

how HVAC contractors deal with negative reviews

How HVAC Contractors Should Deal with Negative Reviews

As an HVAC contractor, you rely on positive reviews to grow your business. So when a negative one arises (and eventually, one will), you need to act swiftly to ensure it does not wreak havoc on your company. Below we will outline the best course of action to take when you get a negative review online, such as on Google, Yelp, the BBB, or anywhere else. We will also show you how you can capitalize on the services we offer to HVAC contractors to help you avoid negative reviews in the first place. Read more