Wanzer A/C Runs Circles Around the Competition with CE Chat
Mike Wanzer, owner of Mike Wanzer A/C Co Inc in Corpus Christi, has given up calling his local store. Since Mike discovered chat in July 2017, on the first day our chat went live, Mike has changed the way he communicates with his local store and CE as a whole. “When I’m looking for answers from CE, I get them on the spot with CE Chat. Waiting on hold or in line is a thing of the past, I like that!”
We’ve taken online chat to the next level, saving customers time and money by offering customers a digital platform to communicate with CE no matter where they are, a hot attic, their warehouse or like Mike, even in the middle of a run.
Service like that is the reason customers, like Mike Wanzer, have started using our digital tools without looking back. The time Mike used to spend on the phone or at the store is now being used to work on his business, not in his business. “CE Chat… Customer Service delivered as promised. Saves me time and money every day with real time solutions and it works all the time… Thanks CE!”
“The CE Chat crew are the best, they make my life easy…Thanks ya’ll!”
The Mt. Olive Baptist Church has become a staple in Knoxville, Tennessee, but since it was built more than four decades ago, its HVAC system was lacking efficiency and the zone control they desired. With the help of Compass Heating and Air Conditioning, Inc., the church was able to upgrade to a Carrier multi-zone ductless systems to keep their members and staff comfortable while reducing overhead expenses. Read more
Because of their energy efficiency, ease of installation, and low cost to install, ductless mini-splits are one of the greatest HVAC options for homeowners today. Even with this in mind, some consumers are hesitant to go the ductless route because the most common option, the high wall unit, has to be mounted where it is visible within the room. Some homeowners feel like this gets in the way of their interior design aesthetics; however, there are ways you can integrate the wall units into the customer’s home design so they don’t have to choose between form and function. As long as you make sure to put the unit up high enough and ensure it has ample airflow around it, there are many options available for your customers: Read more
The education vertical is one that’s constantly under pressure to over perform; unfortunately, while every institution consistently is pushing to raise the bar on performance, they are not immune to the fierce scrutiny on tightening budgetary requirements. Constrained resources coupled with the need for services to maintain safe and productive day-to-day operations, all make finding a strong alliance necessary. Read more
For commercial property owners looking to upgrade their property’s HVAC system, Toshiba-Carrier recently released a new VRF system. Designed to reduce energy consumption and improve temperature control, this variable refrigerant flow (VRF) system with a digital inverter uses a twin-rotary compressor to deliver the desired temperature to all spaces of a large-scale property. Read more
Strawberry Alley Ale Works in Clarksville, Tennessee, recently opened up their doors to the public, but before they were able to become the hottest brewpub, taproom, and gathering spot in town, they had to do a complete conversion/renovation. At the time of possession, the owners had 7,300 square feet of multiple historical buildings to work with, complete with high ceilings and unorthodox architecture. With these hurdles, Strawberry Alley knew that a combination of traditional package unit systems and a VRF system would be the ideal option for their vision. Read more
Over the past 3+ years, Homans and CE have been developing the best digital tools to make our customers’ lives easier. Although it is often a challenge for HVAC businesses to embrace new technology, the ones who have taken that step have found that online ordering can help them to better manage the process. One of those customers that has embraced eCommerce to help expand and grow their business is Dave’s World.
Dave’s World started out as a humble appliance store in Dover Foxcroft, Maine. After adding Ductless Heat Pumps to their product line, word quickly spread and the business grew to a whole new level. Dave’s World’s tagline is “Awesome!”, because that simple idea represents the commitment they make to their customers and the quality of their work. Being able to place HVAC equipment orders with Homans at the pace they need makes that Awesome customer experience possible. Dave’s World orders Mitsubishi Ductless systems through multiple branches, multiple times each day. The Homans eCommerce platform provides both the flexibility and in-depth product knowledge to keep Dave’s World churning. The staff at Dave’s World who do the ordering are as versed in our HVAC website and all its capabilities as anyone.
“It’s simplified the ordering process and made it much more efficient” –Matt Scott, Co-Owner, Dave’s World
Matt Scott, one of the owners at Dave’s World said “It’s simplified the ordering process and made it much more efficient. The other thing we love about it is it’s all trackable. We can see our orders and PO numbers right on the site so we can always match things up. It’s just a better, more modern way to do business”.
With a company that continues to grow as quickly as Dave’s World does, the Homans eCommerce platform helps them to make “Awesome!” possible.
Refrigerant recovery is nothing new. You already know that there are stringent laws in place dictating how R-22 is allowed to be used, and if you don’t dispose of it properly, you could face some huge fines. However, even with these laws in place, not enough HVAC contractors are responsibly reclaiming the R-22 they obtain on the field. This is bad news for the environment and could result in some serious consequences for you. Read more
The Unitarian Universalist Church is a community staple in Ft. Myers, Florida. Equipped with a vast eco-preserve, nature trail, and more, the 12.5-acre property provides members of the church with a serene location to relax and reflect. However, the church was still relying on the DX systems that were installed when the church was initially built, and they were having a challenging time maintaining the temperature and humidity levels in the main gathering hall known as the sanctuary. Read more
A new exclusive beachfront condo facility just sold out in Indian Rocks Beach, Florida. As the ultimate escape or permanent residence for those in retirement or anyone looking to discover a one-of-a-kind living experience of Indian Rocks Beach, Onella Condos offers high-end, luxurious, expansive condominiums. When choosing HVAC systems for this highly sought-after property, the condos opted for the versatility and efficiency of VRF heat recovery systems. Read more