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Customer Spotlight: Dave’s World

Over the past 3+ years, Homans and CE have been developing the best digital tools to make our customers’ lives easier. Although it is often a challenge for HVAC businesses to embrace new technology, the ones who have taken that step have found that online ordering can help them to better manage the process. One of those customers that has embraced eCommerce to help expand and grow their business is Dave’s World.

Dave’s World started out as a humble appliance store in Dover Foxcroft, Maine. After adding Ductless Heat Pumps to their product line, word quickly spread and the business grew to a whole new level. Dave’s World’s tagline is “Awesome!”, because that simple idea represents the commitment they make to their customers and the quality of their work. Being able to place HVAC equipment orders with Homans at the pace they need makes that Awesome customer experience possible. Dave’s World orders Mitsubishi Ductless systems through multiple branches, multiple times each day. The Homans eCommerce platform provides both the flexibility and in-depth product knowledge to keep Dave’s World churning. The staff at Dave’s World who do the ordering are as versed in our HVAC website and all its capabilities as anyone.

It’s simplified the ordering process and made it much more efficient” –Matt Scott, Co-Owner, Dave’s World

Matt Scott, one of the owners at Dave’s World said “It’s simplified the ordering process and made it much more efficient. The other thing we love about it is it’s all trackable. We can see our orders and PO numbers right on the site so we can always match things up. It’s just a better, more modern way to do business”.

With a company that continues to grow as quickly as Dave’s World does, the Homans eCommerce platform helps them to make “Awesome!” possible.